Updated 08/22/2022
Return and Refund Policy
Thank you for visiting American Information Specialists’ website: skiptracepros.com.
If, for any reason, You are not completely satisfied with a search that we performed, or purchase, we invite You to review our policy on refunds and returns – stated below.
Basically, if you are not happy – we are not happy. We will always refund your search purchase – or credit you for another search. Or provide additional, missing information. It’s always your choice.
Usually, we can remedy the issue by simply clarifying exactly what you are looking for – and then providing that information. All you have to do is call the owner of American Information Specialists, Mark Unger, at 619-865-5421. He’ll hook you up.
The following terms are applicable for any searches and/or products that You purchased with Us.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Return and Refund Policy:
Company: (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to American Information Specialists, LLC, 429 N Calle Del Diablo, Green Valley, AZ 85614.
Searches/Goods: refer to the searches/items offered for sale on the Service.
Orders: mean a request by You to purchase a Service or Goods from Us.
Service: refers to the Website.
Website: refers to American Information Specialists, accessible from https://skiptracepros.com
You: means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Your Order Cancellation Rights
You are entitled to cancel Your Order within 24 hours without giving any reason for doing so.
The deadline for cancelling an Order is 24 hours from the time on which You ordered the Searches/Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.
In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:
By email: mark@skiptracepros.com
By visiting this page on our website: https://skiptracepros.com/contact-us/
By phone number: 619-865-5421
By mail: PO Box 420, Green Valley, AZ 85622
We will reimburse You no later than 3 days from the day on which We receive the returned Searches/Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.
Conditions for Returns
In order for the Searches/Goods to be eligible for a return, please make sure that:
The Search/Goods were purchased in the last 30 days
The Search/Goods are in the original packaging or search results were deemed inacurate, by You.
The following Searches/Goods cannot be returned:
The supply of Searches/Goods made to Your specifications or clearly personalized.
The supply of Searches/Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
The supply of Searches/Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
The supply of Searches/Goods which are, after delivery, according to their nature, inseparably mixed with other items.
We reserve the right to refuse returns of any searches/merchandise that does not meet the above return conditions in our sole discretion.
Only regular priced Services/Goods may be refunded. Unfortunately, Services/Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.
Returning Searches/Goods
You are responsible for the cost and risk of returning the Searches/Goods to Us. You should send back the Searches/Goods at the following address, and agree to never use the information we provided:
PO Box 420
Green Valley, AZ 85622
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us:
By email: contact@skiptracepros.com
By visiting this page on our website: https://skiptracepros.com/contact-us/
By phone number: 619-865-5421
By Mail: PO Box 420, Green Valley, AZ 85622
Ready to get started? Take a look at our homepage for a list of our services